Terms of Service

Welcome to GreatGrants.ai, operated by Great Grants, Inc. ("Company," "we," "us," or "our"). By accessing or using the GreatGrants.ai platform, website, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. The term "you" or "your" refers to you individually and, if applicable, the organization you represent.

If you do not agree with any part of these Terms, you must not access or use the Service. We encourage you to read these Terms carefully before creating an account or using any features of the platform.

GreatGrants.ai is an AI-powered grant management platform designed to help faith-based and nonprofit organizations streamline the grant lifecycle. Our Service provides:

• Grant Discovery: AI-driven matching of your organization with relevant grant opportunities from federal, state, foundation, and faith-aligned funders.

• Readiness Assessment: Automated evaluation of your organization's preparedness for specific grants, including compliance scoring and gap analysis.

• AI-Assisted Grant Writing: Intelligent drafting of narrative sections, budgets, and supporting documents using your organization's data.

• Application Management: Centralized dashboard for tracking applications, deadlines, and submission status across your organization.

• Faith-Aligned Impact Scoring: Specialized metrics that evaluate faith-based mission alignment alongside traditional grant criteria.

The Service is designed to assist and augment human effort, not replace professional grant writing expertise, legal counsel, or financial advice.

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.

Account Security Requirements:

• Passwords must be at least 12 characters and include a mix of uppercase letters, lowercase letters, numbers, and special characters.

• Multi-factor authentication (MFA) is available and strongly recommended for all accounts. Organization administrators may require MFA for all members.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• You must notify us immediately at support@greatgrants.ai if you suspect any unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a security risk to the platform.

GreatGrants.ai offers the following subscription tiers:

• Seed (Free, $0/month): Basic access for organizations exploring grant opportunities. Includes limited AI-assisted searches, basic readiness assessment, and up to 1 active application.

• Growth ($97/month): Full grant discovery, unlimited readiness assessments, AI-assisted writing for up to 5 active applications, and team collaboration for up to 3 members.

• Harvest ($297/month): Everything in Growth, plus unlimited active applications, advanced AI writing capabilities, compliance tracking, team collaboration for up to 10 members, and priority support.

• Enterprise (Custom Pricing): Tailored solutions for large organizations and denominational networks. Includes dedicated account management, custom integrations, SSO/SCIM provisioning, and unlimited team members. Contact sales@greatgrants.ai for pricing.

Paid subscriptions are billed monthly or annually (with a discount for annual billing) via Stripe. All fees are exclusive of applicable taxes. You agree to provide valid payment information and authorize recurring charges according to your selected billing cycle.

You may upgrade, downgrade, or cancel your subscription at any time through your account settings. Downgrades and cancellations take effect at the end of the current billing period. No partial refunds are provided for unused portions of a billing period unless required by applicable law.

This section is critically important. Please read it carefully.

GreatGrants.ai uses artificial intelligence to assist with grant discovery, readiness assessment, and application drafting. While our AI systems are designed to produce accurate and helpful output, you acknowledge and agree that:

• AI output is assistive, not authoritative. All AI-generated content, including draft narratives, budget suggestions, compliance assessments, and grant matching scores, should be treated as a starting point that requires human review, editing, and validation.

• No guarantee of grant success. Using GreatGrants.ai does not guarantee that any grant application will be funded. Grant decisions are made by funders based on their own criteria, and many factors beyond application quality influence outcomes.

• You are responsible for accuracy. You must review all AI-generated content before submission to ensure it is accurate, truthful, and compliant with funder requirements. Submitting inaccurate or misleading information in a grant application is your responsibility.

• AI limitations. AI systems may produce content that is incomplete, outdated, or contextually inappropriate. We continuously improve our models but cannot guarantee error-free output.

GreatGrants.ai is not a substitute for professional grant writing services, legal advice, or financial counsel. We recommend consulting with qualified professionals for high-stakes applications or complex compliance matters.

We take the privacy and security of your data seriously. Our data handling practices are described in detail in our Privacy Policy, which is incorporated into these Terms by reference.

Key commitments:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Sensitive fields such as EIN numbers and financial data receive additional field-level encryption.

• AI Data Processing: When your data is processed by our AI systems, it passes through a multi-layer PII stripping pipeline. Your data is not used to train third-party AI models.

• Access Controls: Role-based access controls (RBAC) ensure that only authorized members of your organization can view and modify your data.

• SOC 2 Compliance: We are actively working toward SOC 2 Type II certification and maintain security practices consistent with that standard.

• Infrastructure: Our platform is hosted on AWS infrastructure with industry-standard security controls, monitoring, and incident response procedures.

GreatGrants.ai is designed with the unique needs of faith-based organizations in mind. We recognize the diverse landscape of faith traditions and are committed to serving organizations across denominations and faith backgrounds.

• Non-Denominational Platform: GreatGrants.ai is a non-denominational platform. We serve organizations of all faith traditions without preference or discrimination.

• Faith-Aligned Impact Scoring: Our platform includes optional faith-aligned impact metrics that help organizations articulate their mission-driven outcomes. These metrics are supplementary and do not replace standard grant evaluation criteria.

• Sensitive Data Handling: We understand that faith-based organizations may handle sensitive information related to congregants, community members, and mission activities. We apply enhanced data protections to this category of information as described in our Privacy Policy.

• Church-State Compliance: Our grant discovery and readiness features are designed to help organizations navigate the legal requirements of government grants for faith-based entities, including First Amendment considerations. This information is educational and does not constitute legal advice.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to submit fraudulent, misleading, or falsified grant applications.

• Attempt to gain unauthorized access to any part of the Service, other user accounts, or systems connected to the Service.

• Use the Service to collect, store, or process personal data of individuals without their consent or in violation of applicable privacy laws.

• Reverse-engineer, decompile, or disassemble any aspect of the Service, including our AI models and algorithms.

• Use automated scripts, bots, or other means to access the Service in a manner that exceeds reasonable usage or imposes an undue burden on our infrastructure.

• Resell, sublicense, or commercially redistribute any output or data from the Service without written authorization.

• Use the Service in any manner that violates applicable federal, state, local, or international laws or regulations.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without notice or refund.

Your Content:

You retain full ownership of all content, data, and materials you upload to or create through the Service ("Your Content"). This includes your organization's profiles, grant narratives, budgets, supporting documents, and any other materials you provide.

By using the Service, you grant us a limited, non-exclusive, worldwide license to process, store, and display Your Content solely as necessary to provide the Service to you. This license terminates when you delete Your Content or close your account, subject to our data retention policies.

Our Platform:

The Service, including all software, algorithms, AI models, user interfaces, designs, trademarks, and documentation, is the exclusive property of Great Grants, Inc. and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service during your subscription term, subject to these Terms.

AI-generated content produced by the Service using Your Content is considered a derivative work that you may use for your grant applications and related purposes. We do not claim ownership over AI-generated content produced specifically for your use.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRACE AI, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of, or inability to access or use, the Service.

• Any conduct or content of any third party on the Service, including AI-generated content.

• Any content obtained from the Service, including grant recommendations, readiness assessments, or AI-written drafts.

• Unauthorized access, use, or alteration of your transmissions or content.

• The outcome of any grant application prepared using the Service, whether successful or unsuccessful.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

You may terminate your account at any time by contacting support@greatgrants.ai or through your account settings. Upon termination:

• Your access to the Service will be revoked at the end of your current billing period (for paid subscriptions) or immediately (for free accounts).

• You may request an export of Your Content for up to 30 days following termination. After 30 days, Your Content will be permanently deleted in accordance with our data retention policy.

• Any outstanding fees will remain due and payable.

We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or if required by law. In cases of termination for cause, no refund will be provided.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law provisions.

Any disputes arising from or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Travis County, Texas. You consent to the personal jurisdiction of such courts and waive any objection to venue.

For disputes involving amounts less than $10,000, the parties agree to first attempt resolution through good-faith negotiation for at least 30 days before pursuing formal legal action.

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.

• Notify you via email to the address associated with your account at least 30 days before the changes take effect.

• Display a prominent notice within the Service when you next log in.

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must stop using the Service and may terminate your account.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

• Email: support@greatgrants.ai

• Legal Inquiries: legal@greatgrants.ai

• Mailing Address: Great Grants, Inc., Austin, TX 78701, United States

We aim to respond to all inquiries within 5 business days.